IT support is how Alternatum was started and it continues to be our most sought after service - this is something we excel at. We are well versed in all Microsoft based client and server platforms, Android, iOS and Windows mobile platforms as well. Our method of approach is to answer all calls and e-mails personally and resolve any issues as soon as possible. More often than not, lead times for closing tickets are non-existent for us as everything is handled on the spot by a dedicated team. Should your business be within London and its surrounding areas and need emergency support, we are able to attend the very same day.
Our dedicated cloud hosted exchange platform is based on the market leading corporate email platform made by Microsoft. We are able to support both Microsoft Office 2013 and 2016 with service level guarantees and 100% redundancy. No longer are you tied to the high costs of hosting and maintaining your own email services. Also it is important to mention that we fully support and implement strict GDPR compliant environments and systems.
Viruses, Malware, Adware, Trackers, Hijacking? In recent years, these are all terms we have gotten accustomed to hearing unfortunately. We are able to provide you with very straightforward guidelines and offer the most suitable software to protect both you and your business both online and offline.
We operate cloud document platforms for a number of industries, from financial services to construction. We also pride ourselves on dedicating ourselves to helping you choose which platform best suits your needs. Rather than compel people to use our own platforms, we utilise our expertise to tailor a solution that works for the customer. Working with the biggest and longest established providers of these services allows us to offer a solution that leaves you free, independent and non-reliant on the IT provider.
We have developed our own in-house solution to be at the forefront of data preservation. Our solution comprehensively encrypts and backs up all the data on a computer to our cloud servers and we don't operate on data limits or restrictive bandwidth. Whether you have 1GB of data or 100TB of data, we will be able to accommodate your data and provide first class service when you need to recover it.